Resume | CV
Personal Statement
My self-discipline, enthusiasm, and dedication to delivering user-centric designs have contributed to my progression. I am passionate about creating and maintaining digital user experiences and interfaces that prioritise simplicity, efficiency, and usability. I thrive on the opportunity to use my skills to enhance customer experiences and contribute to the success of future projects.
Career & Experiences
Apple Inc.
UX Designer — Mentorship Program | Early 2024 - Present
Enterprise End-User Trainer | 2023
Studied UX & UI Design | 2021/2022 (During Global Pandemic)
Product Design Secondment | 2019 - 2020
End-User Trainer (Creative Professional) | 2018 - Present
Business Wallet Pass designed in 2017 - 2018 | released in 2019
Currently participating in the Mentorship program, collaborating with a UX Architect remotely to advance design initiatives.
Played a pivotal role in proposing and developing an app concept recognised globally within Apple, showcasing prototypes to key stakeholders across offices.
Created deliverables including low-fi to hi-fi designs, user flows, and interactive prototypes for native, mobile, tablet, and desktop digital products.
Designed and influenced the Wallet Pass for Business project, streamlining the process for Apple Business Customer Accounts, which was released worldwide.
Strong public speaking skills, facilitating Apple Workshops
Provided support to employees in product knowledge, career development, and creative projects.
Education
Google Certificate in UX Design (Ongoing)
UX Design Institute | Glasgow Caledonian University
Professional Certificate in UI Design | 2022
Professional Diploma in UX Design | 2021
BTEC National Diploma in Art and Design
Key Skills
Proficient in design software: Sketch, Figma, Principle for Mac, Affinity Photo, Affinity Designer, Adobe Creative Suite, Miro.
Experienced in UX research, user testing, ideation sessions, customer journey maps, and user-flow creation.
Skilled in creating low-fidelity to hi-fidelity designs, interactive prototyping, and validation.
Familiar with conferencing tools: Cisco WebEx, Zoom, Microsoft Teams.
Knowledgeable in macOS, iPadOS, iOS, WatchOS, and code languages: HTML, CSS, Wordpress CMS.
Strong attention to detail, critical thinking, problem-solving, and organisational skills.
Registered trademark IP (intellectual property) with a comprehensive understanding of the UK trademark process.
Additional Information
Proven track record of managing complex desktop, mobile, and app applications to enhance user experiences.
Experience conducting usability tests, both remotely and in-person, ensuring designs meet user needs.